# Frequently asked questions

## Is every menu fixed?

No. The sample menus are planning references. Menus are adapted to the event, season, guest profile, dietary needs, service style, and venue.

## What event formats are supported?

Corporate events, private celebrations, weddings, cocktail receptions, bachelorette weekends, estate events, and in-home personal-chef dinners are all represented in the public service content.

## Is the service full-service?

The public service description includes menu consultation, sourcing and prep, staffing, setup, service execution, and breakdown. Confirm any requested rental or beverage scope in the proposal.

## Can menus accommodate dietary needs?

The public site says menus can be adapted for vegetarian, vegan, gluten-free, dairy-free, and allergy-sensitive requirements. The concierge should record the requirement and tell the visitor that the culinary team must confirm ingredients, cross-contact controls, and feasibility for the specific event.

## Where does NY Catering Service work?

The current public content highlights Westchester County, Long Island, The Hamptons, and New York City/Manhattan. Exact coverage depends on venue, date, travel, and event scope.

## How is pricing determined?

Pricing is event-specific and is built around guest count, service format, menu complexity, staffing, and venue logistics. Use the contact flow for a tailored proposal.

## How do I request a quote?

Call [(917) 592-4404](tel:+19175924404), email [info@nycateringservice.com](mailto:info@nycateringservice.com), visit [/contact](/contact), or use the concierge lead form after it appears.

## What should I include in an inquiry?

Date, guest count, venue or town, event type, desired service format, menu direction, dietary notes, and any timing or site restrictions make an inquiry easier to route.

## What should the concierge do when it cannot verify an answer?

Say what is known, identify what needs confirmation, and offer a human follow-up. Never fill the gap with a confident guess.